Terms of service
Terms of Service
Ryte Ventures, LLC dba Batten Weather Co. Last updated: August 31, 2026
These terms govern your use of customparka.com and any order you place with Ryte Ventures, LLC, doing business as Batten Weather Co. ("Batten," "we," "us"). By placing an order you agree to them.
1. Quotes and orders
A quote or proof is an invitation to order, not a binding contract. A contract forms when you approve your proof in writing (email counts) and we accept your order.
Quotes are valid for 30 days unless stated otherwise.
2. Proof approval is binding
Before production, we send a proof showing your colors, artwork, placement, and order details. Approving the proof confirms all of it — spelling, sizes, colors, and artwork.
Once you approve, production begins and the order cannot be changed, canceled, or refunded. See our Returns & Refund Policy.
We are not responsible for errors present in an approved proof, including misspelled names supplied on your roster.
3. Your artwork, and your responsibility for it
When you send us a logo, mascot, wordmark, or any other artwork, you represent and warrant that you own it or have permission to use it, and that reproducing it on apparel doesn't infringe anyone's trademark, copyright, or other rights.
This matters more than it sounds. School mascots, college marks, professional team logos, and licensed characters are frequently protected, and permission from your coach is not the same as permission from the rights holder.
You agree to indemnify and hold us harmless from any claim, damages, or costs (including legal fees) arising from artwork you supplied. We may decline any artwork at our discretion, and we'll refund in full if we decline before production.
You keep ownership of your artwork. You grant us a limited license to reproduce it for the purpose of producing your order, and — unless you tell us otherwise in writing — to show finished parkas in our portfolio and marketing.
4. Pricing and payment
Prices are shown on our site and confirmed in your quote. All prices are in US dollars.
Material and import costs can move. If a price must change between quote and production, we'll notify you before anything is cut, and you may accept the revised price or cancel at no cost.
Team orders are typically invoiced 50% to start production and 50% before shipping. We accept purchase orders from schools and districts by prior arrangement. Invoices are due on the stated terms; overdue balances may accrue interest at the maximum rate permitted by law, and we may withhold shipment until an account is current.
Team store orders are paid in full by each family at checkout.
5. Production and delivery
Production begins on proof approval. Estimated timelines are estimates, not guarantees.
We aren't liable for delays outside our reasonable control, including carrier delays, customs or port disruption, factory closures, natural events, or changes in trade regulation. If a delay becomes material we'll tell you promptly and give you the option to cancel any unproduced portion.
Risk of loss passes to you on delivery to the carrier. Title passes on payment in full.
6. Minimums
Custom orders are subject to a twelve-parka minimum unless otherwise agreed in writing.
7. Returns
Custom goods are made to order and all sales are final. Our Returns & Refund Policy is part of these terms.
8. Warranties and disclaimer
We warrant that parkas will be produced substantially in accordance with your approved proof and free from manufacturing defects at delivery.
Except as expressly stated here and in our Returns & Refund Policy, we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.
9. Limitation of liability
To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid for the order giving rise to it. We are not liable for indirect, incidental, consequential, or special damages, including lost revenue, lost fundraising proceeds, or the cost of alternative goods.
Nothing here limits liability that cannot be limited by law.
10. Acceptable use
Don't use our site to break the law, infringe rights, submit false information, or attempt to disrupt or gain unauthorized access to it. We may refuse service to anyone.
11. Our intellectual property
The Batten name, logo, site design, product illustrations, and written content are ours. Your order doesn't transfer any rights in them.
12. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to conflict of laws rules. Any dispute will be brought to arbitration located in Orange County, California, and you consent to that jurisdiction.
We'd rather solve it directly — contact us before filing anything.
13. Changes
We may update these terms. The version in effect when you approve your proof governs your order.
14. Contact
info@ryteventures.com · (949) 874-06654 Ryte Ventures, LLC dba Batten Weather Co., 1048 Irvine Avenue, Ste. 253, Newport Beach, CA 92660